Privacy Policy

We recognise the importance of our customers’ privacy, and we want to maintain the trust placed in us by our customers. We’re committed to obeying the laws governing how we can gather, manage, use, and store information provided to us.

Scope
This privacy policy applies to any information you provide us, be it personal, email, phone, address, or payment details.

Collection
We collect personal information that you volunteer when talking to us on the telephone, when you contact us via our website, when you purchase products, or when you send us email. This information will only be collected by lawful and fair means. We will only collect information that is relevant to your personal situation, and won’t ask for more unless the situation demands it. We understand if you are not comfortable about providing certain information, and will not pressure you to provide us with any information you’re not ready to give.

Use
We strive to provide the best customer service we can, so we will use information collected about you to enhance your experience with us. When you give us personal information, you have consented to the use of this information in the future.

The information we collect about you will be used for the following purposes:
A) Contact the user (only if the customer has expressed their desire to be contacted);
B) Provide the services the user has asked for;
C) Provide the user with information they have requested for;
D) Maintain professional contact with the user (unless the user expresses otherwise);
E) Provide any support services as needed;
F) For any other purpose relating to the above

Disclosure
Astro Devices will not give, rent, sell, or exchange information about you to third parties, except where we are legally obliged to disclose such information. We will be honest and open with you about the way we use your personal information. We ensure that all information will remain private and confidential.

Your Rights
You can request to opt out of direct marketing communications or withdraw your personal information from us at any time. You can do so by contacting us at any of our contact points.

If you want to know the scope of information we have about you, you may contact us to request a report.

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